Whatsup From Slowboy??!!!

[JET]

Originally Posted by SBR Joe

I cannot change anyones opinion if they do not want me too, all i can do is my job.


Joe
SBR

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

[SBR Joe]

Originally Posted by JET

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

Ok, well if we start a thread...and the gheyness of bashing is brough on by EVERYONE ELSE, what good does is it if i come in here all peachy keen and not say what i think when theres a handfull of ppl just talking shit? I do my job. PERIOD. If the opinions are based on past experienceces..well sorry, but things have changed a lot around here, including the employees. If you had beef with Cragger...i dont care...and it doesnt matter because hes not here anymore. I myself liked cragger and dealt only with him before i started here.That has nothing to do with NOW though. If anyone would like to give us another chance, call us up and we will do what we can to make you experience worth while...if you still say fuck SBR, then im sorry, i can not help you.


Joe
SBR

[Kracka]

Originally Posted by SBR Joe

If you had beef with Cragger...i dont care...and it doesnt matter because hes not here anymore.

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

[SBR Joe]

Originally Posted by S2kracka

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

Theres nothing i can do but offer my help...i cant wave a magic wand to make ppl call me to get stuff when they werent happy with Cragger. As for the restaraunt example...not bad...but i have got shitty meals from a restaurant and have gone back again. Im a sucker for second chances.....


Joe
SBR

[SBR INC]

Originally Posted by S2kracka

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

So - if someone had a "beef" with Craig'r - call me!

Mike Huml
SBR Inc.

[SBR Jason]

Originally Posted by SBR INC

So - if someone had a "beef" with Craig'r - call me!

Mike Huml
SBR Inc.

yuh

[SBR INC]

Originally Posted by JET

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

[MATCHBX]

Originally Posted by SBR INC

Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

Which is exactly why I said you have to look at it objectively for your customers sake. Your guy says he owns up to any mistakes that he makes, that's good. I do the same at my job. It's unfortunate that many companies take the stanse of "it'snot our fault until you prove it's our fault."