Modern Automotive Performance

dsmghost · 10-01-2012

Quote:

Originally Posted by cmspaz

I'll jump in here with another good one. I've always had great experiences there, everyone has always treated me well and had good attitudes. As I said, I have a few guys there who I normally deal with, and that has thinned over the years due to people leaving, but it is what it is.

A few winters back, the upper water neck on the radiator of my buddy's 1G broke near Scheides' place. We managed to get the hose back on and limped the car to his garage. It should be noted that this was a Saturday night, an almost certainly the coldest night of the winter. My buddy needed the car running, and Scheides needed it to not be in his garage, so on a limb we called Chris Carey. He answered, confirmed that they had a Mishimoto radiator for the car in their shop, and set about finding someone to meet us there. We waited, and waited, and waited, and finally at midnight bailed on the plan and decided to try again in the morning.

I was in the process of driving my buddy home, when Scheides' called me and said there'd be someone at the shop in 15 minutes. So at 12:30am I met one of the guys at the shop. He couldn't find the key to their inventory, so instead of giving up, by the time we arrived he'd picked the lock and had the radiator out and ready for us. He was super nice to us, we paid cash for the part but offered to boot up a computer and run a card invoice if we'd like. It's one of those customer service experiences you'd never get anywhere else.

Thats pretty cool, good thing Scheides was involved.

**cmspaz** · 10-02-2012

Quote:

Originally Posted by dsmghost

Thats pretty cool, good thing Scheides was involved.

Seems your comment assumes I don't have enough of a relationship with the company on my own to get the same service?

dsmghost · 10-03-2012

Quote:

Originally Posted by cmspaz

Seems your comment assumes I don't have enough of a relationship with the company on my own to get the same service?

Whether you do have a relationship with MAP or not, the point I was trying to make was that I don't think that just anybody would get that kind of service. In my comment I assumed that you didn't have a relationship built with them, if I was wrong I didn't mean to offend you, sorry if I did.