Modern Automotive Performance

[scheides]

Just wanted to chime in here.

I've been waiting for a part that has been on back-order for over a month. MAP has kept me in the loop and when the part finally came in I went to pick it up...it required some finishing work once it came in and they busted ass to get it to me ASAP, but there was an oversight in the machining process and the part wasn't quite ready.

I was personally walked over to the CNC/porting area and their machinist said he could have it done in an hour....it was 4:30pm on a Friday. I told him I had to be at work until almost midnight but he said he'd do it and we'd figure out hand-off. I swung back around 10:30pm and the machining was done but there was a bit more finishing/porting that I really would have liked to be done for the part to be absolutely perfect. I explained my insane work schedule to him but was ready to just wait a few more weeks for a time I could swap the part. Without batting an eye, he asked if I could please come back in the morning, he would take care of it.

So on his word alone I took my car apart early Saturday morning and then bombed over to pick up the part and sure enough he had stayed extremely late to make sure it was done right.

I wanted to post this b/c it is really a level of customer service that I have seen multiple times at MAP (but I honestly never expect or try to impose it).

You will all write off this entire post b/c I run MitsuStyle.com and am a moderator on EvolutionM.net but guess what:this guy was relatively new and he had NO idea who I was!

What was the part, what was it for, blah blah blah? I'll explain that later in another post as it's not pertinent to this thread. MAP seriously impressed me yet again over the last 72 hours and I want to make sure that while the haters be hatin', MAP keeps on kickin' ass.