Modern Automotive Performance

[dsmghost]

No good guy/bad guy feedback on MAP or did I miss it?

Six months ago I called MAP to see if they had a EGR block off plate in stock, they did so I went down to pick it up. I waited around 25 minutes before anyone even walked up front, then it took about 20 minutes for them to complete the $15 transaction. Terrible customer service is what I walked away thinking.

Today, I was helping out gsxvince, we needed 2 copper washers for a oil feed line. Vince called MAP and they said they are on the shelf and can ship them for $15, he explained to the guy on the phone we are just a few minutes away and we can pick them up in a few minutes. 10 minutes later we show up at MAP and some douchebag front desk guy said "we dont have any, we have some in a kit that you can buy for $130" We explained to this guy that we just called and they told us we could come pick them up. He said "go to brookdale mistubishi, why are you coming here for mitsubishi parts" I said "more bullshit from MAP," He said "dont come back then"

What kind of customer service is this, wtf? Seems like everyone loves MAP, but I have had nothing but problems with them.

[EclipseGST]

http://www.freesmileys.org/smileys/smiley-fc/popcorn.gif

[tehehodi]

I've had nothing but good experiences with them. Sorry to hear about yours though. They have their own section on the forum for reviews if you were wondering why you couldn't find it.

[C3L1CA]

Careful what you say Chris gets butt hurt pretty easily and you're probably on the do not sell to list hahaha

[Goat Blower]

Realistically, you should be going to a Mitsu dealer for an OEM Mitsu part like that. Or buy a whole copper washer kit from a parts store like I did 10 years ago, I still have more than half of it.

[1999Gst]

Realistically, you should be going to a Mitsu dealer for an OEM Mitsu part like that. Or buy a whole copper washer kit from a parts store like I did 10 years ago, I still have more than half of it.

+1 I did same :bf_nonew:

[EclipseGST]

Realistically, you should be going to a Mitsu dealer for an OEM Mitsu part like that. Or buy a whole copper washer kit from a parts store like I did 10 years ago, I still have more than half of it.

+1 I did same :bf_nonew:


You guys are missing the point...

[Alpha D]

Screw going to the dealer even man...stinking stop at napa or autozone...i got my crush washers at autozone :/ or hollar quick through the WTB site im sure someone would of had some on hand...I say dont write those guys of to quick. Personally i ordered a oil restrictor for my turbo ended up taking a month before i finally called them to ask for the part. On the phone i was put on hold for like 15 minutes (Listend to all the fancy video game songs Nice!) but eventually they got back on the phone told me the part didnt exist and they had to create some kind of ticket for it....

got a call not to long later and they found the part...except for its been like another 3 weeks and i havent picked the part up yet since i ended up ruining that turbo...which reminds me i need to call them return that and get a oil feed line kit or go to perteq :) Besides that MAP aint all that bad

[CornFed2.4]

Point is they called, part was "said" to be in stock. Then they tried to upsell a $130 kit.

Why would they go driving around when MAP needs there business?

Personally everyone I talk to has horror stories about MAP. Just to scared to speak up maybe.

Curse you no sell list.

In before cleaning.

[93gtpeater]

Perfect time to post this at night. This will be gone by the end of the day. I have heard alot of bad thing about map with the whole parts deal. I bought one thing from them and that got fucked up. It was a simple oil feed line. Took them over a month to get me the correct line. When chris sees this thread it will get closed. Chris gets butt hurt super easy when you talk about his "baby".