Modern Automotive Performance

[Jungy]

^^ true.

I go through Dan who is a member here and Chris Boone. Both have been helpful. Dan especially!

-Patrick

[cudvig]

so much banning. Map puts on good events. :)

Did you get anything resolved with this issue? Or was it just a he said she said rant?

-Colin

[timschot]

I have dealt with both Drew and Daelen on many occasions and have nothing but respect for both of them. Problems come up - it's how you respond that shows your true character.

[tpunx99GSX]

When i had my DSMs i had no problems with MAP what so ever. Chris and Dan have always been really good to me. The only problem we had wasnt with map but with Manley where they didnt make the piston i needed and Chris or one of his crew actually talked to Manley and put me in line to have a one off peice made, and i decided in the end to just get a used set off someone on the link forums. He cancelled the order no problem.
i have bought from them many times, and they have always been available, helpful and knowledgeable.
Sounds like from the original post that it came down to having no patience, and expecting the whole shop to run around and lay out the red carpet. If your patient, it will pay off, they are very busy and will help you as soon as they can. Happens with every business.

[Murlo26]

Wow all this over some washers, lol.

I have always had solid service from them, its why I continue to spend money with them.

I agree though, every shop I have dealt with has issues, its how they deal with them that determines repeat business.

It does suck when you go somewhere and someone told you something was in stock but no need to get all worked up. Plenty of other options out there.

[turbotalon1g]

I think a good suggestion to everyone is to establish a relationship with a salesman you're comfortable working with and go from there. From a sales standpoint, a salesman will always appreciate regulars, referrals, etc. I personally have two guys that I primarily deal with at MAP and have no complaints with the service I receive; this is after years of business though, in the early stages there will always be growing pains, the key is how they're handled and worked out.

This.

No problems here, but I must say if you have an issue with staff, do like you would anywhere else and ask to talk to the manager.
Don't act like dumbass kids and talk shit on the internet.

[JET]

I have had a good 10 separate transactions with MAP and they have always been great. Any time a small issue came up they were very quick to resolve it and it was never more than a minor inconvenience. I agree that for washers I wouldn't go to MAP unless I had another order I was picking up there. There is no profit for them and just wastes their time. Leave that for the stealership or NAPA.

[mdost03]

I haven't personally had any issues with getting parts from MAP, but if I was told something was in-stock and came in to get it and they didn't have it, I would be quite upset (an hour drive for me one way).

I'm going to pickup some redline fluids for the evo on Friday, hope those are in-stock! :)

[v8klla]

15 x MTL and 43 x MT90 as we speak, you've got my word on it ;)

[tpunx99GSX]

15 x MTL and 43 x MT90 as we speak, you've got my word on it ;)

Until he gets there, then tell him to go to the dealership. hahaha