Modern Automotive Performance

[DSMINMN]

I myself have ordered a few things from MAP. All of these transactions went perfect. I recently ordered a few parts for my friend's GSX project and did not receive a tracking number. I contacted someone (I forget who it was exactly), about it and they were more than willing to help. They got back to me ASAP with the tracking number(s). Within 3 weeks we had all of the parts. Granted some had to come directly from their factory (Vibrant, Treadstone); that was no big deal.

As far as the washers go; NAPA probably would have had what you were looking for. Between the kits we sell and the brake parts stuff, someone should have been able to find you something.

[dsmghost]

Realistically, you should be going to a Mitsu dealer for an OEM Mitsu part like that. Or buy a whole copper washer kit from a parts store like I did 10 years ago, I still have more than half of it.

We were very close to map thats why we called and they said come in.

so much banning. Map puts on good events. :)

Did you get anything resolved with this issue? Or was it just a he said she said rant?

-Colin

He said she said rant I guess, no resolution, dont expect one either.

This.

No problems here, but I must say if you have an issue with staff, do like you would anywhere else and ask to talk to the manager.
Don't act like dumbass kids and talk shit on the internet.

Im not talking shit on the internet, Im telling everyone about my experiences with MAP.

I myself have ordered a few things from MAP. All of these transactions went perfect. I recently ordered a few parts for my friend's GSX project and did not receive a tracking number. I contacted someone (I forget who it was exactly), about it and they were more than willing to help. They got back to me ASAP with the tracking number(s). Within 3 weeks we had all of the parts. Granted some had to come directly from their factory (Vibrant, Treadstone); that was no big deal.

As far as the washers go; NAPA probably would have had what you were looking for. Between the kits we sell and the brake parts stuff, someone should have been able to find you something.

Im sure ordering parts from them online is fine. NAPA was the next stop. The point is we were so close to map, so we called them and told us to come in and they didnt have the washers like they said on the phone.

[v8klla]

A mistake was made, I apologize. What can I do to make it up to you?

[dsmghost]

A mistake was made, I apologize. What can I do to make it up to you?

Im not trying to get anything for free. I accept your apology. Im just sharing with everyone my experiences with MAP. Doesnt matter to me, Vince needed the washers, I was just with him because I gave him a ride.

[turbotalon1g]

Making small issues like this to me is talking shit, if you ever have issues at most places with customer service by taking it up with the manager you get your problem solved and usually some gesture is made to keep your business.

An example I had an issue at tires plus somewhere, it was their fault the idiot changing my oil should of been licking windows, so they forwarded me a free oil change.

Now, i'm sure if you talked to chris carey he probably would of given you a discount on your next order or something to that effect, maybe a hug.

Either way, sucks that happened I know you probably just wanted to hurry up and get your shit together as quick as you could.

[dsmghost]

Making small issues like this to me is talking shit, if you ever have issues at most places with customer service by taking it up with the manager you get your problem solved and usually some gesture is made to keep your business.

An example I had an issue at tires plus somewhere, it was their fault the idiot changing my oil should of been licking windows, so they forwarded me a free oil change.

Now, i'm sure if you talked to chris carey he probably would of given you a discount on your next order or something to that effect, maybe a hug.

Either way, sucks that happened I know you probably just wanted to hurry up and get your shit together as quick as you could.


Once again, I'm not talking shit, and Its not even my car or deal. I'm just posting my 2 experiences with MAP. Maybe Vince can get a discount or something, it was not my issue. I just gave him a ride to MAP.

TO EVERYBODY, I dont need any advice on this topic or how to handle situations like this in the future, Im just sharing how my experiences have been with MAP, that is all. Lets leave it at that, DELETE THIS THREAD PLEASE. It was obviously a mistake to even bring it up.

[mdost03]

15 x MTL and 43 x MT90 as we speak, you've got my word on it ;)

Perfect, might be needing a set of fluids for 2 cars. Should be there Friday morning :D

[tpunx99GSX]

Once again, I'm not talking shit, and Its not even my car or deal. I'm just posting my 2 experiences with MAP. Maybe Vince can get a discount or something, it was not my issue. I just gave him a ride to MAP.

TO EVERYBODY, I dont need any advice on this topic or how to handle situations like this in the future, Im just sharing how my experiences have been with MAP, that is all. Lets leave it at that, DELETE THIS THREAD PLEASE. It was obviously a mistake to even bring it up.

I know it sounds like we are a bunch of map fanbois (and your probably saying to yourself "what a bunch of MAP fanbois") We really aren't. I think this thread actually shows that there are many more positive experiences than negative.
To give you some advice on this topic on how to handle a situation like this, you shouldnt ask the admins to delete the thread in all caps. haha

[blackawdtsi]

.
Don't act like dumbass kids and talk shit on the internet.

:shocked: Did Aaron just write that? :wink:

[viridionplague]

just thought i would throw my 2 cents in.

personally my opinion if MAP is mediocre at best.

theres been a few times ive walked in after calling ahead to end up waiting at the front desk for 5-10 minutes before anyone has come up to the front desk.

ive even walked out at one point.

ive had issues with communication when my car has been at their shop with major work being done.

and ive had billing/sales issues as well.

issues were talked out, and compensation was received for the problems that occured.

but at the end of the day i decided to take my business elsewhere, and have been happy ever since.

these are just my personal experiences with MAP, and with all the positive feedback clearly they are doing something right.

it just seems i got hit with a series of unfortunate events.