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Old 07-13-2012   #1
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Job offer - Tech support

I took over as the customer support manager this week at my new job and I have a position open in the department. We do customer tech support for paint sprayers, from the small plastic units at home depot to the $15k contractor units.

I need someone mechanically inclined (why I am posting this here), speaks well and is good on the phones. Experience with pumps or customer service would be a huge plus, as well as a 2/4yr degree. The position is in Plymouth and is salary with starting pay at $43k minimum I believe (don't quote me on that). Excellent benefits package and has been a great place to work so far, very laid back and friendly. Hours are ~8am-4:30pm.

PM me if you want more details.
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Old 07-13-2012   #2
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Re: Job offer - Tech support

SPAZ SPAZ SPAZ SPAZ SPAZ!!!
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Old 07-13-2012   #3
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Re: Job offer - Tech support

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SPAZ SPAZ SPAZ SPAZ SPAZ!!!
WHAT WHAT WAHT WHAT WHAT WHAT WHAT WHAT PM SENT
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Old 07-13-2012   #4
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Re: Job offer - Tech support

Thats a decent amount of Coin for Tech Support on a Paint Sprayer.... How many calls do you deal with a day?
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Old 07-13-2012   #5
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Re: Job offer - Tech support

You are on the phone about half the day, probably 50 calls a day max. The rest is doing research, etc.
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Old 07-13-2012   #6
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Re: Job offer - Tech support

Can you verify the Wage?
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Old 07-13-2012   #7
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Re: Job offer - Tech support

I should find out for sure this afternoon, but that starting wage would be very doable, higher with more experience of course.
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Old 07-13-2012   #8
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Re: Job offer - Tech support

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SPAZ SPAZ SPAZ SPAZ SPAZ!!!
I agree. This would fit Spaz perfectly.
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Old 07-13-2012   #9
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Re: Job offer - Tech support

Would you consider part time? I'm ME and CS.
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Old 07-13-2012   #10
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Re: Job offer - Tech support

As of right now it is a salary position, so no part time. I'll see what happens in the future.
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Old 07-18-2012   #11
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Re: Job offer - Tech support

What kind of training is provided for this position? For example, if someone went to school for hydraulics and has worked his way up from service and repair up to an inside sales position but has not worked with paint systems. Would there be training to get acquainted with the product line?
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Old 07-19-2012   #12
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Re: Job offer - Tech support

Yeah, there will be full training provided. You won't be put on the phones until you are ready to go with at least the consumer side (the paint guns you find in mendards, home depot, etc).
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Old 07-19-2012   #13
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Re: Job offer - Tech support

Pm'd!
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Old 07-20-2012   #14
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Re: Job offer - Tech support

Well I interviewed a guy yesterday that we are extending an offer too. He used to work in one of our service centers and knows the contractor units very well. Pretty crazy that we found someone with that experience. Anyone that contacted me, I will let you know next time a position opens up.

If anyone else is looking for a job we have several open:

http://www.wagnerspraytech.com/porta...95,358970.html

Let me know before you apply and I can get the reference stuff in and I get a finder's fee if they hire you and I will split it with ya.
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Old 07-22-2012   #15
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Re: Job offer - Tech support

How did spaz not get this? Maybe he showed to interview without pants?
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Old 07-23-2012   #16
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Re: Job offer - Tech support

I guess they had found this guy a little bit ago and were in communication with him when the other resumes came in, so they checked him out first because of his background.
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Old 07-23-2012   #17
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Re: Job offer - Tech support

Also experience, this was actually a level 2 position, and the listed requirements included 3-5 years in tech support.
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Old 07-23-2012   #18
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Re: Job offer - Tech support

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Also experience, this was actually a level 2 position, and the listed requirements included 3-5 years in tech support.
UNACCEPTABLE
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Old 07-23-2012   #19
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Re: Job offer - Tech support

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UNACCEPTABLE
I know, right?

They totally need to lower their standards.
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