Modern Automotive Performance

[goodhart]

This should have been in the good guy/bad guy section.

Anyways, I had a similar situation with MAP last year with a transmission I bought from them, the car only turned the front wheels after installation, then the blame game ensued. No discount, refund, or return because it was a used part that "worked perfectly" when it left their shop and it was "impossible" for them to warranty used parts. Buying a part that never worked in the first place, then getting refused a refund, discount, or return will leave anyone with a pretty sour taste in their mouth.

[v8klla]

Originally Posted by goodhart

This should have been in the good guy/bad guy section.

Anyways, I had a similar situation with MAP last year with a transmission I bought from them, the car only turned the front wheels after installation, then the blame game ensued. No discount, refund, or return because it was a used part that "worked perfectly" when it left their shop and it was "impossible" for them to warranty used parts. Buying a part that never worked in the first place, then getting refused a refund, discount, or return will leave anyone with a pretty sour taste in their mouth.

Correct me if I'm wrong but wasn't their an issue with either missing dowel pins or shifter bushings that was causing your problem? Either way, that transmission was taken from a perfectly running car just days before, and again we had no hand in the installation of the part, what would you suggest to be the proper course of action?

Originally Posted by 93gtpeater

I bought a oil feed line for my talon. I got it very quick I was happy at first. So I went out to the garage to install the line. The oil line was to short and the fittings were wrong. So I returned the line thinking that they could get me the correct line just a fast they got me the wrong one. It took about 3 to 4 weeks. They said it wasn't there problem. It is there problem if you are sell parts that you are getting for another company you should make sure the shit is right.

I simply don't believe that anyone here said "It's not our problem" that's just not how we do business. However, we do heavily rely on other companies in some scenarios like this, if there was a backorder or something out of our control I don't know what else we could have done to rectify the situation quicker for you We would have happily refunded you in full so that you could have sourced the line elsewhere if you desired...

[goodhart]

Originally Posted by v8klla

Correct me if I'm wrong but wasn't their an issue with either missing dowel pins or shifter bushings that was causing your problem? Either way, that transmission was taken from a perfectly running car just days before, and again we had no hand in the installation of the part, what would you suggest to be the proper course of action?

Shifter bushings which were replaced by Alex and the car still failed to turn the rear wheels. Not sure what either dowel pins or bushings have to do with making wheels turn, but whatever. The car DID run perfectly, just only turned the front wheels.

I also drove the car down there, then was told it was not drivable for the way home. Not sure why that was either. That was also the second time I made time out of my schedule,the first was the time I had a pickup time arranged, only to see the car in pieces in the back when I got there and not one mechanic in sight.

As far as the proper course of action, make me an offer.