What would you like to see from us this season?

[Jakey]

Originally Posted by v8klla

The way our business has been going it appears that people bring general maintenance, repair, and small upgrades to us based mostly upon price....

With the volume of parts you all have been moving, I do not see how many non-internet-based businesses are going to be able to compete with MAP, irrelevant of whether it is group buy pricing or not. If you could pick up business from all of the people who buy overpriced parts from SBR, you would definitely take a big leap ahead.

Originally Posted by v8klla

...choose to pursue larger projects elsewhere regardless of the cost difference or time frame for completion.

It's all about having an established reputation. Look at Shane & DB. Shane has the reputation of being one of the top import EFI tuners in North America and even though DB's dyno rates sit in the middle between MAP and LSE, I'm sure they could raise their prices and still maintain a constant customer base. I certainly know that he's the only one who will ever touch my car, whenever it gets to the tuning stage.

Originally Posted by v8klla

It only makes sense though that such a customer would want a one stop shop for their performance vehicle, and in the AWD market we are not able to provide that at this point in many occasions.

Does it? Look at how many shops have quality control issues because they try to "do it all." SLS used to market parts very heavily but now all of their advertising indicates that they have shifted their key focus to fabrication. SLS and Shearer are really the only ones in the DSM market who push high-end fabrication.

I have no problem doing business with multiple shops and I would certainly think that there are others who feel the same way too.