Quote:
Originally Posted by SBR INC
My point - thank you.
If I do not know of a problem - I cannot help.
Also - the customer is always right is BS - because that is just not true. If everyone followed that theory no one in the US would be in business - we would have all gave away the farm.
As for my attitude - you have no right to judge - read the first page - how would you have acted?
Sign me up for your course on how to run a business - I would be glad to have you out to talk to everyone here - and can even pay you for your time!
Mike Huml
SBR Inc.
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Im not telling you how to run your business, thats your call, but if your searching out small mitsu forums and trying to get sponsered, it must not be going so well.
And no the customer is not always right but you have to take that approach when it comes to issues. So far all the problems people have complained about in here are pretty legit, and should have been taken care of. Seems like a couple people even went out of their way trying to call numerous times trying to talk to a "manager." If YOU never heard about these issues then you might want to talk to your staff and tell them to send people that continuosly call about issues to you...