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They don't do that anymore. I tried a couple months ago. I have 1100 peak minutes and unlimited everthing else. I went over by a couple hundred minutes and tried to upgrage my plan like I did in the past but the lady said they don't do it anymore.
They might give you a hundred or so promotional minutes to help you out but they are not going to erase the whole thing. Verizon is good company, I have been with them for six years now. But with any cell phone you have to watch your minutes otherwise you get screwed over. I am sure they get a hundred calls a day with people trying to get out of paying overage charges. They will try to make you happy to an extent.
CRAIG
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