Quote:
Originally Posted by polishmafia
I know most of your business is online. If you have a forward facing counter, you should always have someone there - just in case. If you can't have someone there, have the door locked and have a buzzer or door bell.
Just a little friendly advice. No other comments from me.  |
Pete, I do have a front facing counter which is also Daelen's assigned workstation. However, all it takes is a phone call or walk in customer with a request that Daelen needs to look into and he could be gone for several minutes. The camera and bell are supposed to be secondary. I have a feeling the majority of these complaints were from when Nick's workstation was at the front, as the service writer he was constantly away from his desk.
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