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Kracka
03-19-2008, 09:29 AM
I think in order to build your name back up you need to always be available to people so nobody is left wondering. If they call you, call them right back, if you say you'll call back tomorrow, call back later that same day, if you say it'll be done in a week, get it done in 5 days, etc. In order to build your name back up not only will you have to meet customer expectations, you will have to go above and beyond them.

A//// Guy
03-19-2008, 09:35 AM
I would think calling someone back right away is common sense, especially in the business world, but thats just me..

Matt D.
03-19-2008, 12:20 PM
I would think calling someone back right away is common sense, especially in the business world, but thats just me..
There doesn't seem to be much common sense flowing on either side of this deal.

EclipseGST
03-19-2008, 02:19 PM
I think in order to build your name back up you need to always be available to people so nobody is left wondering. If they call you, call them right back, if you say you'll call back tomorrow, call back later that same day, if you say it'll be done in a week, get it done in 5 days, etc. In order to build your name back up not only will you have to meet customer expectations, you will have to go above and beyond them.

He is not a customer! He hasnt become a business partner yet...

Its usually just friendly chat about random things. After finding out what I did, and hearing a bunch of other things that have not been posted and I do not feel like bringing it to this board, I needed time to cool off so if I did talk to him I wouldnt say shit I would regret later on. Since he has posted that we have talked.

This has nothing to do with answering or returning calls from customers or for the business, which I do everyday.

turbo-soundz
03-19-2008, 02:28 PM
Word.

93TalonES_NWS
03-22-2008, 09:30 PM
Jake has made great efforts in correcting the wrong he has done. We need to let his actions speak and give him the chance to show us he changed. I had a talk with him and he has changed my view on the situation. He means well.

Give him another chance. I will.

we all need to quit :deadhorse:

HiImBrian
03-22-2008, 09:35 PM
Jake offered to send me my lug nut key that I left at his shop a long time ago. He sent it to me and didn't even ask me to pay shipping. He also made some pretty nice offers for me because he felt the need to make things even. I will say give him another chance, but I don't plan to dive all in again anytime soon.

nchittendon
04-02-2008, 12:47 AM
Jake and I decided that we aren't ready to go into business together. Jake will do his thing, and I am going to keep trucking just because it's a guaranteed paycheck for my family. Perhaps someday down the road this will work out a little better.

I'm sure Jake can elaborate a little more.

niterydr
04-02-2008, 01:32 AM
Jake and I decided that we aren't ready to go into business together. Jake will do his thing, and I am going to keep trucking just because it's a guaranteed paycheck for my family. Perhaps someday down the road this will work out a little better.

I'm sure Jake can elaborate a little more.

Good luck in your future endeavors :dj:

Kracka
04-02-2008, 06:44 AM
Smart move for both of you.