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Old 09-26-2012   #1
polishmafia
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Re: Modern Automotive Performance

Quote:
Originally Posted by v8klla View Post
Even with a camera in the showroom, we're still missing people walk in at times. The configuration currently is far from ideal. I know that's only a small part of your complaint, but it will be resolved with our new building. We're always looking for ways to improve.
I know most of your business is online. If you have a forward facing counter, you should always have someone there - just in case. If you can't have someone there, have the door locked and have a buzzer or door bell.

Just a little friendly advice. No other comments from me.
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Old 09-27-2012   #2
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Re: Modern Automotive Performance

Quote:
Originally Posted by polishmafia View Post
I know most of your business is online. If you have a forward facing counter, you should always have someone there - just in case. If you can't have someone there, have the door locked and have a buzzer or door bell.

Just a little friendly advice. No other comments from me.
Pete, I do have a front facing counter which is also Daelen's assigned workstation. However, all it takes is a phone call or walk in customer with a request that Daelen needs to look into and he could be gone for several minutes. The camera and bell are supposed to be secondary. I have a feeling the majority of these complaints were from when Nick's workstation was at the front, as the service writer he was constantly away from his desk.
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Old 09-27-2012   #3
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Re: Modern Automotive Performance

I think this got way out of hand. Just end it everyone, jeeze its not a big deal. It was a stupid situation, and things like this happen, it is what it is.
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