Modern Automotive Performance

[dsmghost]

No good guy/bad guy feedback on MAP or did I miss it?

Six months ago I called MAP to see if they had a EGR block off plate in stock, they did so I went down to pick it up. I waited around 25 minutes before anyone even walked up front, then it took about 20 minutes for them to complete the $15 transaction. Terrible customer service is what I walked away thinking.

Today, I was helping out gsxvince, we needed 2 copper washers for a oil feed line. Vince called MAP and they said they are on the shelf and can ship them for $15, he explained to the guy on the phone we are just a few minutes away and we can pick them up in a few minutes. 10 minutes later we show up at MAP and some douchebag front desk guy said "we dont have any, we have some in a kit that you can buy for $130" We explained to this guy that we just called and they told us we could come pick them up. He said "go to brookdale mistubishi, why are you coming here for mitsubishi parts" I said "more bullshit from MAP," He said "dont come back then"

What kind of customer service is this, wtf? Seems like everyone loves MAP, but I have had nothing but problems with them.