Quote:
Originally Posted by SBR INC
Quiz!
When a company has 6000 new customers in one year - and 1% are mad. Haw many people are mad?
When a company has 1000 new customers a year - and 1% are mad.
How many people are mad?
Which is easier to deal with?
How many more mad people does the first comapny have?
Which company has a better success rate?
Is 1% mad - failure, or success?
Mike Huml
SBR Inc.
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Honestly, I think you should stop trying to find an excuse on this game. There's been several companies that have been incredibly big companies and have taken care of their problems.
And to answer your question, its 60, 10, and the 60 should be easier to deal with b/c your a bigger comopany, more revenues, and should have better resources to handle your problems. Top of that, if its occurred before and hasn't been fixed, then that 1% will increase. Thus it would have been easier if you fixed it in the first place.