View Full Version : Need Help with my Computer
FORSFED
01-04-2005, 05:00 PM
I don't know much when it comes to computers, so I thought I'd see if someone here could help me out. Everytime I go online I will get the blue screen of death. It used to happen instantly when I'd open Netscape, so I deleted it since I don't use it that often anyway. But I still get it even when using IE. Usually after about a good 15 - 20 mins or trying to open 3-4 pages at once, it'll pop up and tell me there's a Windows error at such and such location, blah blah blah, I don't know what it all means. Then after hitting enter the computer resets and it won't turn back on because the screen will reappear before loading my desktop and keep going through this endless loop. Sometimes it even shows some Spool 32 error in the middle of all of it. After letting it sit for 15 mins it'll start back up with no problems. Is this a memory problem, like I don't have enough? Anybody have any ideas? Thanks.
LightningGSX
01-04-2005, 05:11 PM
What OS? Do you have a printer? Spool 32 I believe is a printer spooler process.Go to the task manager and kill the Spool 32 process and try everything again.You can try the Microsoft Knowledge Base too.
LightningGSX
01-04-2005, 05:14 PM
Thats is, kill the spool 32 DLL before you open IE
FORSFED
01-04-2005, 11:37 PM
I looked at the programs and ops running and it doesn't show any sign that spool 32 is running, so I don't have a clue. I do have an hp printer hooked up as well as a scanner. I'm running Windows 98 on an old ass Compaq. Not sure what else I could tell you that'd help out.
LightningGSX
01-05-2005, 12:28 AM
Windows 98 is unbelievably gay, but I'm sure you knew that already.Sounds like you have a few different issues, more memory may help, but I'd upgrade to XP if your computer meets the hardware requirements, its only $99.Other than that, try the microsoft knowledge base.
scheides
01-05-2005, 10:07 AM
Dude, get a dell!
Raptor
01-05-2005, 11:29 AM
Adding memory will not help fix the problem you are having, it is software related. Talk one of the windows geeks into coming over if they are halfway decent they should be able to figure it out. I won't work on windows any quicker than I will work on a honduh, kinda the same thing in my book. Maybe Matt D can work something out with you, he is good with winblows.
Matt D.
01-05-2005, 11:44 AM
Hate to say it, but the easiest way to fix any sort of constant blue screen issue is just to reinstall Windows. The operating system is hosed, and anything do other than reinstalling the OS is nothing more than a bandaid and your system will still be crap.
Raptor
01-05-2005, 12:01 PM
When you reload it, I have a CD for you that will cure it for sure. No more MS Virus.
Onefast99gsx
01-05-2005, 02:24 PM
What size pc you got, memory and cpu?? One of my pc's at home is a 450Mhz and it runs XP just fine. Quite fast actually. I think you could get away with XP on 300Mhz and above if the memory is there. I'd have at least 128meg, optimally 256meg. Memory is cheap. Perhaps you can bootleg a copy of XP from one of your buddies. What version of 98 do you have, is it the Second edition? Try dumb little things like degrag and clean out the temp files, etc...
Does the computer crash only when you use Internet apps? Is it fine otherwise?
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