anyone w/verizon?

[santa]

I'm just wondering how i can get out of paying my overage minutes cause yeah its a lot anyone ever get out of something like this? maybe give me some advice?? let me know thanks!!

Kevin

[Kracka]

Take responsibility for your actions is my first advice. My second bit of advice would be to call customer service and ask if you can upgrade your plan to one that accomodates your minute usage and ask if it would be possible to have the difference in price for the new plan back-charged for last month in-turn getting you out of the overage charges.

"Can you hear me now? Good."

[santa]

yeah yeah I already did that but my bill is still going to be outragous... im just going to be poor for a while thats all and I would like not to be if its possible thats all im saying. I'm going to pay this bill butm, if its at all possible i want to pay as little as possible for the overcharges.

[JET]

Yeah, Verizon are ass' about that. I got hosed really bad one month. Like a damn $270 bill or some shit. They won't back date any accounts or anything. I damn near told them my cell phone was stolen. I just sucked it up and paid it though. It teaches you a lesson though....women suck! Errr, something like that.

[AJ]

Get a differant plan. I have been with verizon since I got a cell phone. They rule, but you do need to watch your minutes and ifyou need to change you plan do it. From the sounds of it you need to up your plan and if it's not your cycle date then you will be prorated for some charges but I would do it anyway and save some $$$.

[Kracka]

What do they charge per overage minute?

[Matt D.]

Plans are so fucking cheap now you have no reason to go over minutes... Especially with unlimited nights and weekend!!

[At-Least-It's-An-Evo]

Call customer service and be really really nice. Then say how rediculous it is and blah blah :) Then ask about other plans. It's easy to get out of those situations; I know because I've worked on the customer service end of similar companies and honestly 80% of the customer service employees of the bigger companies don't really care if they credit you back a little bit of money because it's not technically their money they're losing. I say try it and if you catch someone on a good day, they'll hook you up, otherwise if they're PMS'ing, good luck.

[At-Least-It's-An-Evo]

Plans are so fucking cheap now you have no reason to go over minutes... Especially with unlimited nights and weekend!!


Plans aren't cheap for shit. That's what they try to make you think.

[Jana]

We had a bill that was over $400 one month due to overages. AJ called them up, changed our planned, and they cut our bill in half. It's easy.