PDA

View Full Version : jhaan_dude is a good guy *edit* BAD GUY!


Pages : 1 2 3 4 5 6 7 [8] 9

Red95FwdTsi
10-17-2010, 02:32 PM
I wanted to update, I received my 16g turbo. He also included a SSfeed line, turbo water pipe (which was in great condition), Misc bolts needed, and gasket to help me get the turbo on the car. He really didn't need to include all of that but he did to help me out.

It actually helped me out big time so I didn't have to run around and find all the misc parts of switching from Oil feed to oil feed/coolent turbo. Car is up and running with the turbo.

1/50+ customers satisfied?

95talonracer
10-17-2010, 08:37 PM
I wanted to update, I received my 16g turbo. He also included a SSfeed line, turbo water pipe (which was in great condition), Misc bolts needed, and gasket to help me get the turbo on the car. He really didn't need to include all of that but he did to help me out.

It actually helped me out big time so I didn't have to run around and find all the misc parts of switching from Oil feed to oil feed/coolent turbo. Car is up and running with the turbo.
Why the fuck would you be happy with that result? I can guarntee that you put that on and it is smoking like a bitch in a few hundred miles MAX. Your time and money that you are wasting I guess.

iceminion
10-24-2010, 04:30 PM
I agree that he is horrible with staying in touch with his customers, however every turbo I have ever sent him has been 100% perfect, I killed several turbos with metal flakes and too high oil pressure (oil filter housing port fixed it).

Turbochargers are complicated, keeping all your customers happy is impossible, combine that with that julian is anti-social and I can see why his reputation is destroyed.

I always buy new turbos, because I can afford to.

TL;DR Julian is retarded socially, but technically there is nobody out there that is filling this need of low-cost DSMers.

Matt D.
10-24-2010, 05:59 PM
I agree that he is horrible with staying in touch with his customers, however every turbo I have ever sent him has been 100% perfect, I killed several turbos with metal flakes and too high oil pressure (oil filter housing port fixed it).

Turbochargers are complicated, keeping all your customers happy is impossible, combine that with that julian is anti-social and I can see why his reputation is destroyed.

I always buy new turbos, because I can afford to.

TL;DR Julian is retarded socially, but technically there is nobody out there that is filling this need of low-cost DSMers.
This still doesn't explain the countless turbos that people have received as being rebuilt and either were still blown or failed shortly thereafter, on top of people receiving the wrong turbos back.

TehMugZor
10-24-2010, 10:02 PM
I respect what you are saying Matt, however I must say that the numbers seem skewed a little, if you actually take account of how many turbos that man has sold vs. the numbers that have broke vs. the number of turbos that he fixed I think you will see that he is like any business. happy customers and unhappy customers.

Most of the his customers don't weigh in with emotional posts about how they were screwed, most of the people are driving around, not posting on the internet.

No offense but he seems like a great guy, just a little messed up in the head. He is the ONLY one of you who is actually stepping up to the local tuning community helping us out get cheaper turbos and give us much more support then MAP has ever given to its customers, MAP wouldn't come out to my house at night, rebuild a turbo that I messed up, port my oil filter housing so I didn't flow more then 80PSI to my turbo.

I would have to say half of his "Bad" turbos are messed up from improper installs.

I don't care if you ban me, but at least I can weigh in on this.

Matt D.
10-24-2010, 10:58 PM
He is the ONLY one of you who is actually stepping up to the local tuning community helping us out get cheaper turbos and give us much more support then MAP has ever given to its customers, MAP wouldn't come out to my house at night, rebuild a turbo that I messed up, port my oil filter housing so I didn't flow more then 80PSI to my turbo.

I would have to say half of his "Bad" turbos are messed up from improper installs.

I don't care if you ban me, but at least I can weigh in on this.
People pay Julian pennies for his work compared to what any shop would charge, and as the saying goes you get what you pay for. I'm willing to bet if you pay any shop enough money they'd come to your house to work on your car, but comparing a full blown business to some fly by night shade tree mechanic is apples and oranges. The thing is, if a reputable shop screws up they make things right and very quickly. Julian has done anything but. It's always easy to blame the customer, but there are only so many ways to install a turbo.

Please leave others out of this, especially this site's sponsors. This thread is about Julian's dealings. If you have a problem with something feel free to make your own thread.

Andrew7dg
10-25-2010, 08:41 AM
The thing is, if a reputable shop screws up they make things right and very quickly.

Yeah right...

In my opinion, rebuilding and selling turbos is a tricky business that julian has gotten himself in.

First lets think about the customers that he has to deal with. DSMers who are looking for a cheap turbo because they blew up the turbo on their car (often times because they installed it wrong to begin with or it is a Fake E16G plus they just beat on their car). They don't want to spend the money for a new one. They are often trying to get the car running as fast as they can because the car is their daily driver. State of mind "I need a turbo as fast as possible!"

They ship it to julian and from what I seen poorly. The one that I seen shipped to him was in a cardbord box that was falling apart and packing peanuts shoved inside the turbo. The turbo had a polished cover on it and now was scratched up and damaged from just shipping.

Julian calls them as says that the turbo has seen way too much oil pressure because the oil filter housing was unported. Fixes it up with a warranty. A week later the turbo comes back to him with the same problems and customer demands the warranty saying the turbo failed because of julian rebuild. Problem was again too much oil pressure...
Myself I can't argue with a customer with that kind of logic.

The other situation was when an mitsubishi turbo came in "under warranty" but the reason it failed was because it was over heated. The coolent line wasn't never hooked up. But they wanted the warranty because julian MUST have done the rebuild wrong.

I am not saying all of the customers on the list are like this but this is just from what I have seen. It sounds like a fun business, rebuilding turbos and making money, but I couldn't do it because of the customers.

Cheap DSMers are the worst people to try to teach or try to tell them how they should install a turbo. They usually don't care about the car, turbo.
However this is the market that julian is in right now. People with money, patients, mechanical know how rebuild their own turbos or buy new.

However what Julian is lacking is a business plan, set prices, written warranties, good parts suppliers, and written inventory and customer list. Once that is taken care of, it could be a good business.

turbotalon1g
10-25-2010, 10:30 AM
^All DSMers are cheap and don't know how to install shit?

Kracka
10-25-2010, 12:59 PM
I'm going to laugh my ass off when Andrew7dg's turbo fails.

Kracka
10-25-2010, 01:01 PM
However what Julian is lacking is a business plan, set prices, written warranties, good parts suppliers, and written inventory and customer list. Once that is taken care of, it could be a good business.
You forgot the most important thing...A LEGIT OPERATION!