Desktop Not seeing CD or DVD Drive

[Onefast99gsx]

^ what he said.

some systems (depending on the BIOS) will tell you what key will get you into the BIOS. Others should be like F2 or Del key. Some systems you can change the boot order by pressing F8. That would be if you wanted to attempt to boot from the floppy or the CDrom before booting from hard disk. You could try that to see if your CDrom's show up in that list.

The fact that it's both drives makes me a little bit leary about the integrated IDE controller on the motherboard.

[gstjoker]

Shut down, pop side off. Unplug and re-seat cables going to drives as well as where they plug into the motherboard.

Who was asking about dell products recently? :D

I was.

:tequilla2:

[x-pride]

You might have a virus on your PC. Do an emergency virus scan from a boot disk.

[NOT THE BLUE LAMPSHADE]

DEE DEE, wtf is the BIOS, DEE.

BASIC INPUT/OUTPUT SYSTEM!!!

:banana: :banana: :banana: :banana: :banana: :banana: :banana: :banana::banana:


But seriously, it's prolly something unseated, jumpers not set correctly, BIOS battery dieing perhaps, software/driver issue

[Jana]

We checked all the connections in the computer & they were all tight, but still not reading the drives... Any other suggestions on what to try or look for?

And I doubt I have a virus. I use this computer about once a week, if that... and AJ's never on it. ;)

[Jana]

I tried uninstalling & reinstalling the driver as the troubleshooting said to do, but it still shows up like this:

[Jana]

And also, I just checked in BIOS and it is reading my drives... and they are both "on"... so I have no clue at this point.

Would it really make a difference to unplug & replug the connections inside the case?

[Jana]

Anyone???