Desktop Not seeing CD or DVD Drive

[AJ]

Recently our Dell desktop just stopped seeing both of our CD/DVD Drives. The top one is just a standard reader for both CD & DVD while the bottom is the recording drive. Neither read CDs or DVDs anymore, and you can't see them under my computer at all.

Any ideas wtf happened?

[clean2g]

I think there's a built in hardware test on the Dell's, but I forget how to get to it. I think you have to restart and press a key combination or something, but I'm not sure what the key combo is. Try checking out support.dell.com.

[Matt D.]

Bad drive and/or bad cable.

[scheides]

Shut down, pop side off. Unplug and re-seat cables going to drives as well as where they plug into the motherboard.

Who was asking about dell products recently? :D

[A//// Guy]

Call support and talk to india for a while! haha... Or do what others have said already.

[Matt D.]

Shut down, pop side off. Unplug and re-seat cables going to drives as well as where they plug into the motherboard.
He fat fingers the site often enough I didn't even dare mention this to him.

[92EvilTalon]

Or you can uninstall the drives from the Device Manager. If they do not show up there. Do what Scheides said. If that does not work. You are picking up one of this 24" IDE ATA three connnecter (http://www.newegg.com/Product/Product.aspx?Item=N82E16812104112). Or ask anyone on the boards if they have extra's. I sure do...but it take a few days to send it.

[Onefast99gsx]

Just out of curiosity, does the BIOS see the drives?

[AJ]

DEE DEE, wtf is the BIOS, DEE.

[92EvilTalon]

DEE DEE, wtf is the BIOS, DEE.

First off: What is BIOS on Wikipedia (http://en.wikipedia.org/wiki/BIOS).

But I did a google search. To enter your Dells BIOS by either hitting F2 or Del key. In the boot up. You have to do it before the WinXp splash screen.