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Re: Extremely bad experience with Kath...
No body is more anal than me on checking and rechecking anything, ask around or look at some of the stuff in my shop and you will understand that. Which is why a surface plate and height gauge are on the way, it is way overkill for what I will be checking, but that is how I am. I check every flywheel I put in, I usually check the flywheels that come back to the shop, even when I am not the one putting them in, this case was very rare, I wasn't here when the tranny was installed, I had one of my mechanics do it while I was dropping parts off an hour away. He knows all the other flywheels had been correct up to that point so he had no reason to expect otherwise, I guarantee another one won't go on a car without being double checked. But.... That isn't the reason for this thread, I stated right away that this was about the way they dealt with it and the rediculous excuses I heard for the problem. If they couldn't set it at 610, they should have said that before when I told them it had to be exactly 610, no less. I made it perfectly clear that there was no room for error for them, they could have told me then it would be a problem and I would have gone somewhere else. The hot flywheel stuff just added fuel to that fire and then them suggesting I take their self-admitted sub standard service in the future for free is just stupid. They should have handled this completely different. My point about this thread is to save other people from this experience with them now that I know what they are capable of and how they handle their business. And for turning a flywheel which is a very simple task with the right equipment, 35 is a good and fair price, Rooster does it for that as well and it comes out perfect. The difference is, they have equipment that is actually kept in good condition, and they spend the extra time to make sure it is right.
This is soo much less about price than it is about who can do it on a Saturday or in an hour when I need it etc, but they still are able to make it right. I have solved this anyway, I am going to get all the flywheels I have (a fair number) turned and check them all, coat them for protection and put them on the shelf so when they are needed they can be exchanged. I will do this for others as well as a service, if you don't want to drive to red rooster in bloomington twice and wait an hour, you will be able to bring your old flywheel to the shop and trade it for one that is checked and already turned and it will cost you $45, the markup is for the storage space, checking and coating as well as the responsibility I get by being the vendor. I will have some done and in house by the weekend if you need one. They will all be checked with a granite surface plate/height gauge so there is no question.
Dinkpit, read my posts above more clearly and you will see where I said I had the issues, everyone at one point or another makes mistakes and it is how they handle it that determines what kind of shop or business they are. If our shop makes a mistake, we go out of the way to figure out how never to do it again and always try to find the best, most accurate way to do anything. The way they handled it was really not acceptable. It is the principle of the thing and the lack of respect on their part.
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Quick Precision Racing, Inc.
"Always Raising the Bar!"
651-488-7774
Last edited by Raptor; 04-06-2005 at 11:52 AM..
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