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I work for CAM Commerce Solutions doing help desk support for retail Point of Sale software. I deal with retail people that know nothing about computers, my life sucks someone shoot me. but at least i got a raise last week. WooT.
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Scientific theories are the most reliable, rigorous, and comprehensive form of scientific knowledge. This is significantly different from the common usage of the word "theory", which implies that something is a conjecture, hypothesis, or guess.
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