Quote:
Originally Posted by Trogdor
Actually, in the last few months, we've lost money on a couple deals where the customer wanted to return a car (we don't have a return policy on new cars) and we've allowed them to do that (and get different cars). This ends up costing us money. But we do it from time to time for customer satisfaction.
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You guys don't have a return policy? Then what's the 30 day policy you referred to in the past?
Quote:
Originally Posted by Trogdor
Ok so, I decided to utilize my 30 day trade in over at WB Mitsubishi. I'm trading in the GTS for a Ralliart and eating the higher monthly payments.
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