From the pocketlogger.com site:
Quote:
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If you have already received this product, this number is the number printed on the white label attached to your PocketLOGGER cable. It is not your invoice number, serial number to your Palm or any other number other than the 3 or 4 digit "Serial Number" printed on the label attached to your PocketLOGGER cable. We will not process requests without a valid serial number. DSM cables manufactured before 3/8/01 did not have serial numbers. If you have one of these cables, type "none" in the box below. If you type "none" and your cable did have a serial number, your request will not be processed.
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You'll also need to know the email address of the person who bought the cable from pocketlogger.com.
http://pocketlogger.com/index.php?pid=reg