Quote:
Originally Posted by SBR GM
The policy here is to run your part like it is your own business.
Jay
|
Quote:
Originally Posted by SBR Joe
But on the topic at hand, you telling me that it was something that i could have done???? Sorry bub, i was doing what i can do in my position. If i could do otherwise i would have. I cant push weight like that around here. If i could have done more i honestly would have but i dont have the power, and the fact that i attempted to do what i can, that is look and see what the issue was and offer what i can for next time around would lead me to belive i actully give a shit (even if all you think otherwise)....and the funny this was, it wasnt even me who took the original order, but i was stil trying to help in any way i can. But its a no win situation on here no matter what.
Joe
SBR
|
You could say, "I apologize for my team member's poor judgement relating to your order which we seriously screwed up. If you would allow me to, I would like to give back your $5 plus the actual shipping cost we charged you. Because in the end, we appreciate your business and hope to continue to do more in the future."
__________________
"You don't have a clue. You couldn't get a clue during the clue mating season in a field full of horny clues if you smeared your body with clue musk and did the clue mating dance."
When she get's bitchy, SPANK THAT ASS!
(#Y#)