Quote:
Originally Posted by SBR Joe
its alot easier to say bad things when everyone else is, than to stand up and say good things.
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It would be easier if there weren't so many people with "bad" experiences.
SBR has no one to blame but themselves for the "bad" press.
Remember, a happy customer might tell 10 people but an unhappy customer will tell EVERYONE.
The percentage of "unhappy" customers may be small in comparison to the total number of customers but it's not how many issues you have... it's how most of those with "issues" have been treated.
The motto of the day... "friends don't let friends buy from SBR".
Maybe you guys should follow the well proven path of recovery... close the doors and open up under a new name.