Quote:
Originally Posted by M/// Guy
Getting defensive and acting superior to all your customers is not a good trait.  Not sure whatever happened to customers are usually right...
You shouldn't have to ask for an invoice number, maybe if it was taken care of correctly in the first place or handled better from the start of a problem, all these members with bad experiences wouldn't be so negative.  |
My point - thank you.
If I do not know of a problem - I cannot help.
Also - the customer is always right is BS - because that is just not true. If everyone followed that theory no one in the US would be in business - we would have all gave away the farm.
As for my attitude - you have no right to judge - read the first page - how would you have acted?
Sign me up for your course on how to run a business - I would be glad to have you out to talk to everyone here - and can even pay you for your time!
Mike Huml
SBR Inc.