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Old 03-10-2007   #3
tim
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Join Date: Oct 2005
Location: Mondovi, Wi
Posts: 1,326
Re: Dell tech support.

Quote:
Originally Posted by Matt D. View Post
That's good news. When I worked for a company that had all Compaq computers 2 years ago talking to someone in India was nearly impossible.
Yeah, a few months ago before I had my wireless hooked up I called and talked to Herdeet for a couple hours. Any time I connected directly to the cable modem I would get a blue screen and my comp would shut down. Nothing was resolved and I still had my problems but decided to deal with it because once my wireless was in use it was fine.

Lately I have been having another problem so I called today and Tom was much more helpful. I told him about my new problem and the previous one and he immediatly diagnosed the motherboard. He has a new motherboard ordered and will have a tech at my doorstep early next week to have it replaced.
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