file a report too
http://www.ifccfbi.gov/index.asp
i don't know if it will do any good but i think they will atleast keep it on record and if that guy gets enough complaints they take action.
I heard of
squaretrade.com
but i think u have to pay them to use there service, i dunno i never really looked over there site to much.
speaking of not getting parts too, were are mine?
Its been a month and u havn't even got back to me wiht that list yet, i'm still waiting for that.