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-   -   Whatsup From Slowboy??!!! (http://www.mitsustyle.com/forums/showthread.php?t=15425)

SBR INC 05-09-2007 02:13 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by CVD (Post 190596)
For SBR in general, it's obvious you didn't show up here to be social, but rather as a vendor in order to reach potential customers. Given your conduct in this thread, JUSTIFIED OR NOT, I think that chance has come and gone.

At this point it seems you are here just for the sake of arguing/clearing your name, which is simply not going to happen in the eyes of this community so long as you continue to act as if previous mistakes by your business are not your fault for whatever reason.

Chris

- I would say 'welcome' but that's clearly not the purpose of my post.
No - we are here becuase we "thought" it was a great little forum, when Jason introduced himself we were attacked.

I would like to know how you would handle it personally, I mean really.

P.S. - everyone makes mistakes - we are not perfect - only one person was and he is not with us anymore :)

Mike Huml
SBR Inc.

SBR INC 05-09-2007 02:15 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by M/// Guy (Post 190585)
You just dont seem to get it, maybe tell Mike to come read this page.
Feel free to call me - would like to here from someone first hand how they would handle this - and you seem to have a pretty level head.

Mike Huml
SBR Inc.

SBR INC 05-09-2007 02:17 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by S2kracka (Post 190581)
You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?
So - if someone had a "beef" with Craig'r - call me!

Mike Huml
SBR Inc.

SBR INC 05-09-2007 02:19 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by JET (Post 190569)
And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.
Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

SBR Jason 05-09-2007 02:22 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190605)
So - if someone had a "beef" with Craig'r - call me!

Mike Huml
SBR Inc.
yuh

SBR INC 05-09-2007 02:22 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR Oliver (Post 190556)
we are also not the ones who initiated the shit talking. yet we get flamed for defending ourselves. albeit unconventional but defending ourselves none the less. so here :toiletp: wipe your mouth


Oliver
Spoken like a true purchasing guy.

Where is that Subaru picture?

http://www.slowboyracing.com/downloads/Ollie_food.JPG

HAHA

Mike Huml
SBR Inc.

SBR Joe 05-09-2007 02:24 PM
Re: Whatsup From Slowboy??!!!
 
^^^^ Lmao!!!!!^^^^

At-Least-It's-An-Evo 05-09-2007 02:25 PM
Re: Whatsup From Slowboy??!!!
 
So when are you guys relocating to MN? I hear there are great business opportunities here!

SBR Oliver 05-09-2007 02:25 PM
Re: Whatsup From Slowboy??!!!
 
I love that picture!

Oliver

SBR Joe 05-09-2007 02:26 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by At-Least-It's-An-Evo (Post 190611)
So when are you guys relocating to MN? I hear there are great business opportunities here!

I beg to differ. :loser:



Joe
SBR

MATCHBX 05-09-2007 02:30 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190606)
Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

Which is exactly why I said you have to look at it objectively for your customers sake. Your guy says he owns up to any mistakes that he makes, that's good. I do the same at my job. It's unfortunate that many companies take the stanse of "it'snot our fault until you prove it's our fault."

SBR INC 05-09-2007 02:30 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Mike, I am not condoning anything that Brent has done, but like was said there are 2 sides to every story. I personally do not like men that hit women. As long as there is no provokation. There are some instances that if a woman gets hit, it may or may not be justified. Some woman can be downright dirty in how they deal with men. They know that the man is the one that's gonna take the most heat for hitting them so they provoke them to the point that it would take a tibetan monk not to raise a hand. That article doesn't prove anything about his character. I've met Brent only a few times and I will not say that he is the greatest person alive because I just don't know him. But I won't say he's an asshole either. If it was proved that he did it and was convicted, then yes he deserves to be labled as such. But if there is no conviction and no evidence to prove it, then he is innocent until proven guilty.
It happened in my brothers house - my GM Jay Copenhaver and former employee Jon Nye were there when it happened. I do not care WHO YOU ARE - you do not hit a woman - under any circumstance - PERIOD.

His entire basement was trashed, holes in the wall, bottles broken in the wall, blood everywhere (not his). You have to be freaking kidding me - and I screwed Brent to huh? He screwed himself.

As for the rest of your email - I am only on through X games for Rally - we may do a rally in Jamaica in late August and another in December.

STPR kicked our but last year - first stage :(

Mike Huml
SBR Inc.

SBR INC 05-09-2007 02:31 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by At-Least-It's-An-Evo (Post 190611)
So when are you guys relocating to MN? I hear there are great business opportunities here!
Your winters our longer and colder than ours - I do not think so!

Mike Huml
SBR Inc.

sleepy2lazy 05-09-2007 02:36 PM
Re: Whatsup From Slowboy??!!!
 
Damn. 11 pages in 1-2 days? That was a fun morning read I suppose.

But to be ontopic, SBR guys, I don't think I will ever steer and head your way for products and goods. I'll give you the honest neutral customer opinion.

1. Your products are pricy. (You stated earlier that we should bring the attention or something like that. But in fact, you guys should be lookin around as well and know about it. Remember, not alot of people have money to burn, but we will when we need / want the right thing.)
2. Your reputation isn't great. (It doesn't matter how hard your trying to rebuild your reputation. When it comes to performance parts and tuning, word of mouth can travel a long long way. And in general, with any business, rebuilding your reputation from a pile of ashes can be one of the hardest things to do. Take the makers of Tylenol. When they screwed people over in the past, it ruined them. Took them so many years to be a good brand again.)

My recommendation to you is, to fix your customer service, keep at it, and be an incredibly big suckup to the public. Secondly, your going to have to impose a better quality control at SBR. Why? Apparantly from all the negative public opinion about you guys, if your always waiting to get an "invoice" number or something like that to respond to a problem, and not really look into it, then your in trouble In addition, like it or not, if something went through that turbo once, twice, and so forth in a rather short amount of time, you shouldn't come to the conclusion that something went through it. Explore all possible answers, as I am well aware that you guys are very informed on what they could be.

During my days of research on products, there's not too many great reps for SBR. Based on that, I will never deal with you guys until there is nothing but news of good luck streaming in the web about your company. Sometimes, it also truly does seem that SBR doesn't care about customers at all, and there is some behind the scenes work that you guys are doing just to get money. But thats just from a neutralist opinion that doesn't know much and doesn't really research companies much, only reviews.

Sucking up and having patience are your steps to being as reputable as Forced Perf. Personally, for online vendors outside of Minnesota, there's one place that I do like. Reason? Their price was good and their customer service was great as hell. One example, I returned a product, I didn't call him to checkup on it. He called me back, left me two messages. First message was of notice, second was of what he did and If I think differently, give him a call back.

If i was to purchase something online, it'd be that one shop. But in the future, whenever I need my goodies, the best shops are the few and only, sponsors of this forum. I don't know them, haven't met them personally, but these boys bust their chops for us, and for that, I definitely am going to support them. They've shown true dedication, integrity, honesty, and so much more.

All I can say is Good luck on the rebuilding of your company's reputation.

I'm not bashing you, i'm just taking the neutral point of view from a person who doesn't really know much about dsms:nod:

SBR INC 05-09-2007 02:43 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Sometimes, it also truly does seem that SBR doesn't care about customers at all, and there is some behind the scenes work that you guys are doing just to get money.
HUH?

Behind the scenes work that makes our money?

Its this kind of nonsense false crap that has given us this name. What the hell are you talking about?

Once you tell me that - I can try to address the rest of your concerns.

Mike Huml
SBR Inc.

MATCHBX 05-09-2007 02:44 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190616)
It happened in my brothers house - my GM Jay Copenhaver and former employee Jon Nye were there when it happened. I do not care WHO YOU ARE - you do not hit a woman - under any circumstance - PERIOD.

His entire basement was trashed, holes in the wall, bottles broken in the wall, blood everywhere (not his). You have to be freaking kidding me - and I screwed Brent to huh? He screwed himself.

As for the rest of your email - I am only on through X games for Rally - we may do a rally in Jamaica in late August and another in December.

STPR kicked our but last year - first stage :(

Mike Huml
SBR Inc.
Like I said, according to the article there was no proof. Only that a complaint was filed. No outcome.

I agree that there is no need to hit a woman. I do not condone it nor would I ever do it. I can see how it can escalate to that though, even with a very mild mannered person (not saying Brent is or isn't). None of us were there to see it so it is your word against everyone else's. I am not getting in the middle of it saying it was his or someone else's fault. Just pointing out that what was posted was not concrete evidence of a crime.

Why are you only doing up until X games? You are missing out on some of the best roads in the US for rally. LSPR (Lake Superior Rally) and Ojibwe are some of the best run events around.

As for the rest of moy post, you didn't address it, but that's ok. I understand.

JET 05-09-2007 02:45 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190603)
No - we are here becuase we "thought" it was a great little forum, when Jason introduced himself we were attacked.

I would like to know how you would handle it personally, I mean really.

P.S. - everyone makes mistakes - we are not perfect - only one person was and he is not with us anymore :)

Mike Huml
SBR Inc.

So you be a man and say "sorry, I know we had problems in the past. It was my responsibility as the owner to monitor my employees and I didn't do that enough. We have been taking serious strives to fix this problem and have gotten rid of several employees and added new ones who are working out much better."

That is how a real business person does it. You cannot erase the past, you just have to deal with it the best you can. Even if it was Craigr's fault, he was still representing your company, therefore it all comes back to you. Quit playing the blame game and take responsibility for your company.

A//// Guy 05-09-2007 02:46 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190604)
Feel free to call me - would like to here from someone first hand how they would handle this - and you seem to have a pretty level head.

Mike Huml
SBR Inc.
I would but I dont think text or phone really matters, either way it doesnt seem to get through. Many people have already told you the cocky one way attitude probably isnt going to get many positive replies from people that have already had trouble dealing with you in the past. You need to somehow fix the attitude that some of your employees seem to have.

They should really care about issues from the past because if they are never fixed they will be brought up again and again. Angry customers go a long way to keep others from going through the same headache. Sure you probably have tons of happy customers but you should be striving toward maintaining a level of unhappy customers that reach the level 0 or close to it... I somehow don't see that right now.

I found this interesting, and Id like your take on how you think too many variables to give any refund is even acceptable from a shop, when the problem was obviously their fault? You might want to follow PSI's attitude toward going one step further for customers if you want your name to raise up from the ground weve pounded it into...
http://www.geocities.com/ftrkeaka/sbrpsi.htm

sleepy2lazy 05-09-2007 02:50 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190622)
HUH?

Behind the scenes work that makes our money?

Its this kind of nonsense false crap that has given us this name. What the hell are you talking about?

Once you tell me that - I can try to address the rest of your concerns.

Mike Huml
SBR Inc.

Nonsense false crap? Whether its true or not, If you read many of your negative reviews, it would basically appear as if you guys are sending half assed products or services. When something busts, you guys dont' take care of it.

And to be honest, I haven't said a single thing about your company until that last post. And really, I don't need any issues or concerns to be addressed as I haven't dealt with you guys before. I just wanted to give you an opinion.

Sometimes taking in the public opinion maybe a bit harsh, but deal with it. Especially since i'm giving you one that is pretty clear, standard, and unbiased.

Kracka 05-09-2007 02:53 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR Joe (Post 190602)
maybe you should pay attention to the pre and post comments that go along with that statement, not just that alone.


Joe
SBR
You just don't stop being an ass do you?

SBR Oliver 05-09-2007 02:54 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by sleepy2lazy (Post 190627)
Nonsense false crap? Whether its true or not, If you read many of your negative reviews, it would basically appear as if you guys are sending half assed products or services. When something busts, you guys dont' take care of it.

And to be honest, I haven't said a single thing about your company until that last post. And really, I don't need any issues or concerns to be addressed as I haven't dealt with you guys before. I just wanted to give you an opinion.

Sometimes taking in the public opinion maybe a bit harsh, but deal with it. Especially since i'm giving you one that is pretty clear, standard, and unbiased.
If you have not dealt with us before how can you form an accurate opinion? call us up, talk to us, hell buy something and THEN tell everyone about your opinion. please do not take what you hear and call it your own.


Oliver

scheides 05-09-2007 02:56 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR Joe (Post 190602)
maybe you should pay attention to the pre and post comments that go along with that statement, not just that alone.
I was merely commenting on SBR's general attitude, which this comment seems to sum up nicely.

SBR Jason 05-09-2007 02:59 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by M/// Guy (Post 190625)

I found this interesting, and Id like your take on how you think too many variables to give any refund is even acceptable from a shop, when the problem was obviously their fault? You might want to follow PSI's attitude toward going one step further for customers if you want your name to raise up from the ground weve pounded it into...
http://www.geocities.com/ftrkeaka/sbrpsi.htm

circa:2004

sleepy2lazy 05-09-2007 03:03 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR Oliver (Post 190629)
If you have not dealt with us before how can you form an accurate opinion? call us up, talk to us, hell buy something and THEN tell everyone about your opinion. please do not take what you hear and call it your own.


Oliver
Apparently, this is where you guys just don't get it. My opinion is based on your shops reviews. I'm not taking in what I hear and calling it my own. If your going to buy something, you check out its reviews. You don't spend $500+ on a shop, and come to learn that its got bad reviews. Or you don't buy a new car without hearing about it, its ratings, and what not. Then afterwards, getting it, and hearing all this bad public information about it. Such things make people cringe.

There's been a few shops here in MN that are in the same boat your in. I don't know them, never shopped there, but from others reviews about the place, i've stayed clear.

As i've said before, I won't call you guys up, I won't talk to you guys, and neither will I buy anything from you guys, until I hear nothing but streaming good news about your company. Its the thought of spending a crapload of money on products and having it bust, or not getting anything in return but more headaches that keeps people away.

JET 05-09-2007 03:04 PM
Re: Whatsup From Slowboy??!!!
 
Everyone run around and point fingers at everyone else and then not worry about it, maybe it will go away.

SBR INC 05-09-2007 03:09 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by MATCHBX (Post 190623)
Like I said, according to the article there was no proof. Only that a complaint was filed. No outcome.

I agree that there is no need to hit a woman. I do not condone it nor would I ever do it. I can see how it can escalate to that though, even with a very mild mannered person (not saying Brent is or isn't). None of us were there to see it so it is your word against everyone else's. I am not getting in the middle of it saying it was his or someone else's fault. Just pointing out that what was posted was not concrete evidence of a crime.

Why are you only doing up until X games? You are missing out on some of the best roads in the US for rally. LSPR (Lake Superior Rally) and Ojibwe are some of the best run events around.

As for the rest of moy post, you didn't address it, but that's ok. I understand.
It does not need to be concrete evidence - fact is a woman was beat up and she did not press charges - only reason I even emtioned this is I get tired of hearing I fucked Brent Rau - it is just not true - end of story.

I was at LSPR last year - awesome in the UPPIE? We had a blast at the "Dog"..... but not sure we will make it this year.

Depending on how the money is that time of season depends on what we will do(We foot the entire rally bill - and since you will not buy from us we may not have the money to participate).

But - we will be in Jamaica for Rally Jamaica in December - I have two other customers running our motors their - and we had a blast last year.

Mike Huml
SBR Inc.

A//// Guy 05-09-2007 03:10 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR Jason (Post 190632)
circa:2004
You win the prize.. you can read. I figured Id get some smart ass reply.

SBR Oliver 05-09-2007 03:11 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by sleepy2lazy (Post 190633)
Apparently, this is where you guys just don't get it. My opinion is based on your shops reviews. I'm not taking in what I hear and calling it my own. If your going to buy something, you check out its reviews. You don't spend $500+ on a shop, and come to learn that its got bad reviews. Such things make people cringe.

There's been a few shops here in MN that are in the same boat your in. I don't know them, never shopped there, but from others reviews about the place, i've stayed clear.

As i've said before, I won't call you guys up, I won't talk to you guys, and neither will I buy anything from you guys, until I hear nothing but streaming good news about your company. Its the thought of spending a crapload of money on products and having it bust, or not getting anything in return but more headaches that keeps people away.
How many companies out there do you hear nothing but good reviews about?I cant think of any. I will extend a challenge to any one of you to find me a company that has NO negative reviews. also from my expirience people find it easier to believe and repeat bad reviews than the good reviews.


Oliver

SBR Joe 05-09-2007 03:14 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by S2kracka (Post 190628)
You just don't stop being an ass do you?


Not when its deserved.....


Joe
SBR

A//// Guy 05-09-2007 03:15 PM
Re: Whatsup From Slowboy??!!!
 
Theres a difference between negative reviews and a shitload of negative reviews.

SBR Joe 05-09-2007 03:17 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by scheides (Post 190630)
I was merely commenting on SBR's general attitude, which this comment seems to sum up nicely.


Ok, well im just commenting on my opinion on your guys' attitude....fair enough aye?



Joe
SBR

SBR INC 05-09-2007 03:17 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by JET (Post 190624)
So you be a man and say "sorry, I know we had problems in the past. It was my responsibility as the owner to monitor my employees and I didn't do that enough. We have been taking serious strives to fix this problem and have gotten rid of several employees and added new ones who are working out much better."

That is how a real business person does it. You cannot erase the past, you just have to deal with it the best you can. Even if it was Craigr's fault, he was still representing your company, therefore it all comes back to you. Quit playing the blame game and take responsibility for your company.
Not to bad until the last sentance.

I understand no one makes mistakes -

I am not a sugar coater sir - never have been - never will be. If people cannot call me to discuss things - I cannot help them. I am not going to sit here and tell you how sorry I am and beg for your business - I am not that person.

Do you run a company?

Mike Huml
SBR Inc.

SBR INC 05-09-2007 03:19 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by M/// Guy (Post 190639)
Theres a difference between negative reviews and a shitload of negative reviews.
Quiz!

When a company has 6000 new customers in one year - and 1% are mad. Haw many people are mad?

When a company has 1000 new customers a year - and 1% are mad.
How many people are mad?

Which is easier to deal with?

How many more mad people does the first comapny have?

Which company has a better success rate?

Is 1% mad - failure, or success?

Mike Huml
SBR Inc.

MATCHBX 05-09-2007 03:20 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190635)
It does not need to be concrete evidence - fact is a woman was beat up and she did not press charges - only reason I even emtioned this is I get tired of hearing I fucked Brent Rau - it is just not true - end of story.

I was at LSPR last year - awesome in the UPPIE? We had a blast at the "Dog"..... but not sure we will make it this year.

Depending on how the money is that time of season depends on what we will do(We foot the entire rally bill - and since you will not buy from us we may not have the money to participate).

But - we will be in Jamaica for Rally Jamaica in December - I have two other customers running our motors their - and we had a blast last year.

Mike Huml
SBR Inc.

The 2 reasons I won't buy from you is the negative publicity and I just don't have a car to build up right now. I understand how tough it is to foot the bill for a rally season. It's a shame you aren't closer to MN, we are having a series of C1's for about $150-200 each. The first one is this weekend and you get 40 stage miles and about 17 miles of transit. No hotel or anything. But you are too far away.

If the reviews start coming in steadily that you guys have truly turned around and started working well with your customers, I may start buying from you. But I would rather deal with someone that has a good reputation in the business rather than a shaky one at best.

As far as women getting beat up, I met my now ex-girlfriend right after she got out of an abusive relationship. She was put into the hospital on the last time and pressed charges. If there were no charges pressed, there must be a reason why. While I agree no man should hit a woman, obviously he didn't just sit there and then out of the blue start wailing on her. There must have been something leading up to it.

SBR INC 05-09-2007 03:22 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by sleepy2lazy (Post 190627)
Nonsense false crap? Whether its true or not, If you read many of your negative reviews, it would basically appear as if you guys are sending half assed products or services. When something busts, you guys dont' take care of it.

And to be honest, I haven't said a single thing about your company until that last post. And really, I don't need any issues or concerns to be addressed as I haven't dealt with you guys before. I just wanted to give you an opinion.

Sometimes taking in the public opinion maybe a bit harsh, but deal with it. Especially since i'm giving you one that is pretty clear, standard, and unbiased.
You have never dealt with us, which means you have no right to say "we make money behind the scenes" WTF does that mean? The you say "whether its true or not" and you wonder what got us here. WHAT CRAP.

You cannot even COMMENT on our service - you have not dealt with us.

You know what - KFC's chicken sucks - but I never ate there.

Mike Huml
SBR Inc.

SBR Joe 05-09-2007 03:22 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190643)
Quiz!

When a company has 6000 new customers in one year - and 1% are mad. Haw many people are mad?

When a company has 1000 new customers a year - and 1% are mad.
How many people are mad?

Which is easier to deal with?

How many more mad people does the first comapny have?

Which company has a better success rate?

Is 1% mad - failure, or success?

Mike Huml
SBR Inc.


Boo yaa.


Joe
SBR

sleepy2lazy 05-09-2007 03:24 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190643)
Quiz!

When a company has 6000 new customers in one year - and 1% are mad. Haw many people are mad?

When a company has 1000 new customers a year - and 1% are mad.
How many people are mad?

Which is easier to deal with?

How many more mad people does the first comapny have?

Which company has a better success rate?

Is 1% mad - failure, or success?

Mike Huml
SBR Inc.
Honestly, I think you should stop trying to find an excuse on this game. There's been several companies that have been incredibly big companies and have taken care of their problems.

And to answer your question, its 60, 10, and the 60 should be easier to deal with b/c your a bigger comopany, more revenues, and should have better resources to handle your problems. Top of that, if its occurred before and hasn't been fixed, then that 1% will increase. Thus it would have been easier if you fixed it in the first place.

Kracka 05-09-2007 03:25 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190642)

Do you run a company?

Mike Huml
SBR Inc.
If you actually cared about becoming a part of this community you would have taken the time to notice JET has his own section on this board since he is a paying sponsor/vendor.

SBR INC 05-09-2007 03:25 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by MATCHBX (Post 190644)
The 2 reasons I won't buy from you is the negative publicity and I just don't have a car to build up right now. I understand how tough it is to foot the bill for a rally season. It's a shame you aren't closer to MN, we are having a series of C1's for about $150-200 each. The first one is this weekend and you get 40 stage miles and about 17 miles of transit. No hotel or anything. But you are too far away.

If the reviews start coming in steadily that you guys have truly turned around and started working well with your customers, I may start buying from you. But I would rather deal with someone that has a good reputation in the business rather than a shaky one at best.

As far as women getting beat up, I met my now ex-girlfriend right after she got out of an abusive relationship. She was put into the hospital on the last time and pressed charges. If there were no charges pressed, there must be a reason why. While I agree no man should hit a woman, obviously he didn't just sit there and then out of the blue start wailing on her. There must have been something leading up to it.
PM sent - that did not need to be on the board.

Mike Huml
SBR Inc.

MATCHBX 05-09-2007 03:26 PM
Re: Whatsup From Slowboy??!!!
 
Quote:
Originally Posted by SBR INC (Post 190643)
Quiz!


Is 1% mad - failure, or success?

Mike Huml
SBR Inc.
If they are mad with your customer service, failure.

If they are mad with product, maybe not failure but can be addressed to not cause mad customers because of poor customer service.

We had a motto at our old shop;

"We carry many items but only one product, service."

This was from a shop that serviced over 3/4 of the hydraulic repairs in Norway with no advertising money spent and only 3 people working the business.


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