Originally Posted by SBR Oliver (Post 190434)

Keep in mind satisfied customers tell 1-5 people, angry customers tell everyone. so for all the bad things you hear about there are thousands of good things you dont hear about.


Oliver

Originally Posted by b00stcreep21 (Post 190435)

How in gods name have I missed this thread?!?!?



Sooo.... Incase you didn't know, you (being the owner of your company) represent your company AND your employees. Just because you havn't heared of a problem that your dickhole employees blew off and don't give a shit about enough to tell you, doesn't mean that it's not your problem, or that your customer service is awesome, as long as it gets to you...

Cliff notes:
Brent motha fucken Rau FTW

Welcome :postalot:

Originally Posted by S2kracka (Post 190444)

Sucks for you guys :)

Originally Posted by EVOMR05 (Post 190436)

Small Business Classes start at 8am sharp!
Welcome

Originally Posted by SBR INC (Post 190445)

Brent Rau - are you like him?

Originally Posted by SBR Joe (Post 190437)

Ill take it......

Joe
SBR

Originally Posted by turbotalon1g (Post 190451)

This thread is the best welcome thread evar!!!

Also, they are rolling like4-5 employees deep answering our fuck off posts, wonder why people aren't getting their calls returned, hmmmm...........?

Originally Posted by SBR INC (Post 190358)

Here it is - the reason Mr. Rau was let go from SBR -NEVER POSTED THIS BEFORE - just sick of all the Brent Rau BS and how I fucked him over. I did not even fire him - my wife fired him because I was in the Bahamas when he decided to pull this stunt.

http://www.slowboyracing.com/files/brent.pdf

Originally Posted by SBR INC (Post 190359)

I can purchase the ticket for you if you like? How is next Tuesday looking for you? Would you want to stay more than a day? I can book a hotel as well!

Mike Huml
SBR Inc.

Originally Posted by SBR INC (Post 190366)

Thank you for the welcome.

I keep every email with problems we have had since 2003 - I do not see you in there?

Did you ever email me?

I cannot handle problems I am unaware of - I am good - not that good.

Mike Huml
SBR Inc..

Originally Posted by SBR INC (Post 190380)

What more can I do other than ask who he is so I can at least see what turbo he ordered? Did you miss the part I asked him for a name or invoice #?

Shitty parts? We are not like some vendors - we only sell MHI turbos when a Mitsubishi turbo is ordered! I think Mitsubishi has a pretty good track record.

Mike Huml
SBR Inc.

Originally Posted by SBR INC (Post 190400)

They do not like me being outspoken - most of them do not like me much - but it really does not matter - the people close to me know who I am, and that's really all that counts eh?

Mike Huml
SBR Inc.

Originally Posted by SBR INC (Post 190427)

Not bad for your fourth post Ed!

How about:

http://www.snarkhunting.com/2006/03/
http://www.pabusinesscentral.com/top...p100pep06.html

You see - when you sell as much as we do - there will be people who are upset - or angry - or downright mad - and its very easy to vent on the internet -(like you did not know this) - why? Everyone loves a drama - and it is really easy to buy into.

Oh - feel free to look under 2005 as well - Indiana County.

I guess I got that recognition by being a "bad guy".

HMM.

Mike Huml
SBR Inc.

Originally Posted by DSMStyle (Post 190458)

I'm guess they ended up here cause the phone lines have been open for a while now.

So Mike, does it sting just a little that Rau got his first Wally recently? Love him or hate him, fuck he can drive!

Originally Posted by At-Least-It's-An-Evo (Post 190433)

Damn... SBR is loved here. I have a SBR polished spark plug cover from the white talon, anyone want it?