Originally Posted by JET (Post 190550)

There are a lot of potential customers on here if the SBR image can get straightened out. Your comments are just backing up the image of the supposed "old" SBR.

Originally Posted by SBR Joe (Post 190547)

At this point, theres nothing we can "say or do" to make anyone happy, in this thread at least.

Originally Posted by Matt D. (Post 190559)

Maybe it's time to take a hint. :nod:

Based on all of the bad publicity that Slowboy Racing has been given in the DSM world (Tuners, Talk, here, etc.) because of poor products and even worse customer service I never once have even considered looking in SBR's direction when I've been in need of parts. I'll be honest, when I bought the DSM I have now and found that is had an SBR clutch I cringed.

For what it's worth, aside from the random hard to find part and specialty lines/fittings, all of my stuff has been bought locally from this site's sponsors and local shops. Minnesota's DSM community is rather tightly knit, which you've already discovered.

Originally Posted by SBR Joe (Post 190562)

I cannot change anyones opinion if they do not want me too, all i can do is my job.


Joe
SBR

Originally Posted by JET (Post 190569)

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

Originally Posted by SBR Joe (Post 190578)

If you had beef with Cragger...i dont care...and it doesnt matter because hes not here anymore.

Originally Posted by MATCHBX (Post 190544)

Mike, I am not condoning anything that Brent has done, but like was said there are 2 sides to every story. I personally do not like men that hit women. As long as there is no provokation. There are some instances that if a woman gets hit, it may or may not be justified. Some woman can be downright dirty in how they deal with men. They know that the man is the one that's gonna take the most heat for hitting them so they provoke them to the point that it would take a tibetan monk not to raise a hand. That article doesn't prove anything about his character. I've met Brent only a few times and I will not say that he is the greatest person alive because I just don't know him. But I won't say he's an asshole either. If it was proved that he did it and was convicted, then yes he deserves to be labled as such. But if there is no conviction and no evidence to prove it, then he is innocent until proven guilty.

As far as peoples complaints on here, I have never ordered from you guys and never will. From the negative press that has been circulating for a long time now, I would never even think to look into your site to buy anything. A business proves it's quality in how it treats it's customers, not necessarily by the quality of it's products. As you said, you have nearly a totally new crew. Maybe in time the "Slowboy" name will get better. And before you lash out at me for not knowing anything about business, I am in charge of the repair dept where I work. There is only me in the repair dept so I have to answer for anything and everything that goes wrong (late shipments, warranty issues, etc.). Keeping the customer happy is my number one priority. I'm not saying you have to give them everything for free. But you do have to be objective in dealing with a frustrated customer because of broken product or failed delivery. The turbo that I saw in those pictures didn't necessarily look like something went through it. If it had, all the fins would probably be mangled rather than one having a jagged break. But neither one of us can diagnose it without having it in front of our faces. My point is, from your posts, you seem to be very quick to point fingers at the other party so you don't have to admit something was faulty on your end. I'm sure with the volume of business that you say you do, it is hard to catch everything that goes wrong. But when it is brought to your attention you need to deal with it in a more professional matter than to basically tell someone to go fly a kite because you're not at fault.

Originally Posted by S2kracka (Post 190581)

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

Originally Posted by S2kracka (Post 190581)

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

Originally Posted by M/// Guy (Post 190585)

You just dont seem to get it, maybe tell Mike to come read this page.

Originally Posted by polishmafia (Post 190589)

got any specials on bird shit cleaner?

http://www.polishmafia.com/birdpoo.jpg





:postalot:

Originally Posted by polishmafia (Post 190589)

got any specials on bird shit cleaner?

http://www.polishmafia.com/birdpoo.jpg





:postalot:

Originally Posted by CVD (Post 190596)

For SBR in general, it's obvious you didn't show up here to be social, but rather as a vendor in order to reach potential customers. Given your conduct in this thread, JUSTIFIED OR NOT, I think that chance has come and gone.

At this point it seems you are here just for the sake of arguing/clearing your name, which is simply not going to happen in the eyes of this community so long as you continue to act as if previous mistakes by your business are not your fault for whatever reason.

Chris

- I would say 'welcome' but that's clearly not the purpose of my post.

Originally Posted by SBR Joe (Post 190557)

with all do respect, i could give a shit less because my happy customer to pissed customer ratio is outweighed by the happy customers...significantly.

Originally Posted by scheides (Post 190600)

Perhaps this attitude is what yields some of the comments posted here?

Originally Posted by scheides (Post 190600)

Perhaps this attitude is what yields some of the comments posted here?